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Issue with LWW Journal App and iOS 8 on the iPad

Sep
2014
17

posted by Jason Lilly | |

Notification from Wolters Kluwer:

 

Dear LWW Journal App User,

We have just been notified of a critical issue that has been detected within the upcoming release of Apple’s mobile operating system, iOS 8. Any users updating to iOS 8 will be unable to view existing downloaded journal content or download new journal content within the app.

To ensure we provide you with the best experience, we ask that all users refrain from updating to iOS 8 until we publish an update.

We sincerely apologize for any inconvenience this may cause you. Please rest assured knowing that we are working diligently to ensure that all of our iPad apps are back to normal as soon as possible. We’ll provide you with an update once available.

If you have questions or need assistance, please email customerservice@LWW.com or call us at (800) 638–3030, outside US 1(301) 223-2300.

We thank you for your patience as we work with our partners to resolve these issues as quickly as possible.

975 W. Walnut Street, IB 100 | Indianapolis, IN 46202 | Ph: (317) 274-7182 | Fax: (317) 278-4506